Winspace Cycles SA Privacy Policy

Winspace Cycles SA is committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines the types of personal information we collect, how we use and protect it, and the choices our customers have regarding their personal information.

Types of Information Collected:

We collect personal information from our customers when they place an order on our website or sign up for our mailing list. The information we collect may include their name, address, phone number, email address, and payment information. We may also collect information about their bike specifications and preferences to help us build their custom bike or wheelset.

Use of Information:

We use the personal information we collect to process and fulfill customer orders, communicate with our customers about their orders, and improve our products and services. We may also use this information to send promotional emails or marketing materials if the customer has opted-in to receive such communications. If a visitor signs up for our mailing list, we will use their email address to send them updates and promotional materials. We may also use this email list to promote another website owned by one of our directors, with the visitor’s permission.

Protection of Information:

We take appropriate measures to protect the personal information of our customers from unauthorized access, disclosure, alteration, and destruction. We use secure servers and implement strict security protocols to safeguard this information. The personal information collected from our mailing list is also protected by these measures.

Sharing of Information:

We do not sell our customers’ personal information to third parties. However, we may share this information with third-party service providers who help us process and fulfill orders or provide other services related to our business. We may also share personal information as required by law.

Customer Choices:

Customers have the right to access, correct, or delete their personal information at any time. They can also choose to opt-out of promotional emails and marketing materials by clicking the unsubscribe link in the email or contacting us directly. Visitors who sign up for our mailing list can unsubscribe at any time by clicking the unsubscribe link in the email.

Changes to Privacy Policy:

We reserve the right to make changes to this privacy policy at any time. Any changes will be posted on our website, and customers will be notified via email.

If you have any questions or concerns about our privacy policy or the way we handle personal information, please don’t hesitate to contact us at tony@winspace.co.za.